This worksheet is designed only for recurring transmission, shifting, and driveline defects. It helps organize documents for a case-specific discussion; it does not determine eligibility or predict a result.
Shift-Symptom and Repair-Attempt Log
- Record each repair date and the mileage when the vehicle was delivered.
- Copy the complaint language from the repair order.
- Record diagnostic codes, warning messages, dealer findings, parts, software versions, and work performed when applicable to this topic.
- Record the date returned and calculate days unavailable.
- Note whether the same symptom returned and what conditions reproduced it.
Documents to keep together
- Purchase or lease agreement
- Applicable warranty booklet
- Every repair order, including visits marked “no problem found” or “could not duplicate”
- Manufacturer and dealer communications
- Photographs, videos, warning screenshots, towing, rental, and out-of-pocket records